Frequently Asked Questions

Where can I return one of your products I purchased or received as a gift?

CTG products purchased or received as a gift should be returned to the store from which it was purchased. Returns and exchanges are subject to the store’s returns and exchange policy.

Do you sell your products directly to the public?

CTG Brands, an importer & distributor, sells directly to registered retailers. If you are a business/retailer, you can register with us to purchase items.

What brands do you represent?

CTG Brands has over 60 exclusive brands. Some of these are: BODICO, Canadian Souvenir, Country Garden, Deco-Noël, Deco-Lite, Easter Treasures, From the Heart, FabDesign, iDesignGraphics, Ghostly Ghouls, iFocus Electronics, Home Essentials, Luciano Gourmet, Luciano Houseware, OfficeWorks, NordicTrail, PaperTrendz, Paws, Rain-Guard, PURE, Santa’s Secrets, Sunny Dayz, Time 4 Crafts, Tootsie Baby and Woody’s Stickers

Which stores carry your products?

Our products are offered in thousands of stores throughout North America. If you are having trouble finding one of our items, we will be happy to refer you to a retailer in your area.

How do I obtain product information and pricing?

If you are a business/retailer, please contact us and we will put you in contact with a sales rep in your area.

May I order online?

Yes, absolutely, for businesses and retailers! If you are an existing customer, click here to login. If you are a new customer, click here to register for online access.

If you are not a retailer and you are having trouble finding one of our products, we will be happy to refer you to a retailer in your area.

How do I place an order?

Retailers can place orders online on our website or visit one of our three full-scale showrooms. You may also contact your sales rep in your area and place your order directly through them.

How do I find out who my sales representative is?

Please contact us!

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